Virtual Program Best Practices

When the pandemic struck, often the only way to visually communicate and connect with team members was through online platforms like Zoom. Most organizations quickly recognized that cancelled onsite events and professional development programs could be facilitated this way, too. When we all regain our freedom to congregate, virtual programs will still be a viable option–especially for those organizations with remote workers and offices in multiple locations.

Since you want these programs to be relevant, engaging and effective, here are three best practices I’ve learned from presenting my own virtual leadership programs:

  1. To ensure relevance, in addition to the expert speaker, include an internal host so they can relate your organization’s experiences to the speaker’s message by spontaneously providing information and asking questions. Identify in advance a few other employees who can share their successes during the program. 
  2. To encourage engagement, the chat box monitor can type the speaker’s questions and key messages throughout the program. This will increase comments and questions. 
  3. To support positive changes, reinforce the learning with downloadable worksheets and e-books, opportunities for individual and group coaching, and follow-up accountability calls. 

What virtual program best practices do you recommend?



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